Tentative Confirmation
On receipt of the reservation inquiry form, found on this
website we will contact you by email (usually within 60
minutes if message received during offices hours in Bali)
and provide you with a confirmation of availability, villa
rate, and the amount of deposit required 30% low season
& 50% for high season rentals.
Reservation Confirmation
Due to high demand our villas are often booked in a long
time in advance. To confirm your reservation you will need
to forward a Bank Transfer for the deposit amount requested
to our US$ bank account. Please note that today most banks
provide an on-line Bank Transfer of funds service. When
your deposit arrives in the bank account your reservation
is confirmed. Please advise us by email after your transfer
has been made. We will then send you an email confirmation
note. Reservations are handled on " first come, first
serve" basis.
Cancellation Policy
All deposits are non refundable, unless agreed upon by
Serene Villas on special case by case basis and upon its
merit. The balance of rental payment is due 21 days before
your scheduled arrival date which once received is also
non re fundable unless Serene Villas Management agrees.
Minimum Stays and Rental Rates
We have minimum stay requirements at Serene Villas of 3
nights. We might agree to a shorter stay on a case by case
basis. Rental rates also vary according to the season, rental
rates are subject to change without notice.
Insurance
We strongly recommend that you take out a comprehensive
travel insurance at the time of booking, to protect you
and all those accompanying you for the full time of your
visit against illness, incl. evacuation, injury, death,
loss of baggage and personal items, cancellation and other
travel contingencies.
Responsibility
Please be advised that we are not responsible for any loss
or damage to personal equipment and property during your
stay at Serene Villas, or during your participation in any
activities during your visit to Bali. We will not accept
responsibility for any delay, additional expense or inconvenience
which maybe caused directly or indirectly by events outside
of our control such as late arrival of International flights,
civil disturbances, fire, floods, unusually severe weather,
acts of God, acts of government, or the failure of any machinery
or equipment.
Serene Villas Management |
