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Experience Counts !
Serene Villas is an innovative Villa Management
& Rental Company. We own and operate luxury pool and
garden villas and rent a further range of selected villas,
which have been handpicked to meet our high levels of service
quality and style. Serene Villas are independently owned
and we have developed the www.serenevilla.com
& www.serenevillas.com
& other web sites to rent our villas and others to Bali
holiday-makers.
Our background is Hotel Management and Marketing with more
than 25 years in the business. This experience has enabled
us to provide a well thought through and tested villa experience
to our guests and to provide a memorable holiday for all
who stay with us. We handle hundreds of bookings per year
and strive to ensure all customers are happy with our product
and service.
Our website
Great attention is given to our customer service and purchasing
process online. The result is that all our customers experience
a quick booking process whilst receiving detailed information
to allow informed choices to be made.
To assist our customers' selection of the villa best suited
to their needs we provide a full list of amenities for each
villa. These are written by us as we have personally visited
the villas to check and verify all facilities and services.
Professional Customer Care
We pride ourselves on offering a service that surpasses
our customers' expectations. Our Reservations staff supports
our web site with staff on hand to answer questions by telephone
and email, thus providing the human interface needed if
required. We have been in the business long enough to know
that not all travel plans run smoothly, which is why our
help is only a phone call away.
The Future
Travel is the largest and fastest growing business on the
internet and Serene Villas will continue to develop and
build its brand and business in Bali.
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