Serene's Best Rate Guarantee

Our Best Rate Guarantee policy gives you piece of mind that you are receiving the best rate available. If you find a lower rate within 24 hours of making your reservation, send us the details and we will match the lower rate and give you another 10% off that rate. Save your precious time, no need to search all over the web amongst multiple websites. Your reservation must be made on our official website.

Any alternative rate matching rate found within 24 hours from the confirmed reservation date you receive from us, under the same conditions as those specified in our Terms and Conditions, will be matched and you will receive 10% off, that's how confident we are that your getting the best price.

The online competing rate found elsewhere needs to comply with the following conditions:

  • Same Villa.
  • Same dates of stay.
  • Same sales conditions such as the cancellation conditions, payment conditions, minimum stay, inclusions.
  • Same number of guests.
  • Same currency (Exchange Rate differences less than US$50 Total do not qualify for this offer).

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